Privacy Policy

Continental Cleaning ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information You Provide

• Name, email address, phone number
• Company/facility name and address
• Service inquiries and preferences
• Employment application information
• Communication records

Automatically Collected Information

• IP address and browser type
• Device information
• Pages visited and time spent
• Referring website addresses
• Cookies and similar technologies

We use collected information to:

• Provide and improve our cleaning services
• Respond to inquiries and service requests
• Send quotes, invoices, and service communications
• Process employment applications
• Send marketing communications (with consent)
• Comply with legal obligations
• Analyze website usage and improve user experience

We do not sell your personal information. We may share information with:

• Service providers who assist our operations
• Legal authorities when required by law
• Business partners with your consent
• Successor entities in case of merger or acquisition

We implement appropriate security measures including:

• Encrypted data transmission (SSL/TLS)
• Secure data storage systems
• Limited employee access to personal data
• Regular security assessments

However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Our website uses cookies to:

• Remember your preferences
• Analyze website traffic
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Our website may contain links to third-party websites or use third-party services:

• Google Maps (for service area display)
• Google Analytics (for website analytics)
• Formspree (for contact form processing)

These services have their own privacy policies that govern their use of your data.

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Request data portability

To exercise these rights, contact us at info@continental.cleaning.

We retain personal information for:

• Active client records: Duration of business relationship + 7 years
• Inquiries: 2 years
• Employment applications: 2 years
• Website analytics: 26 months

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

California residents have additional rights including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising privacy rights

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

For privacy-related questions or concerns:

• Email: info@continental.cleaning
• Phone: (469) 924-6186
• Address: Dallas-Fort Worth, Texas